Three dedicated virtual QI workshops where we work with your QI team one-on-one to identify local healthcare priorities, organize and plan QI tests using PDSA cycles, and provide refresher training on quality improvement. The third and last QI workshop includes consultation on how to share successes achieved within the community and larger networks. We also take focused time to create sustainability plans and provide additional training.
Each QI workshop is followed by an Action Period, which is three to four months long. This is the time to put the ideas for improvement through QI tests using PDSA cycles to figure out what works and what doesn’t. We provide continuous support throughout this time.
This acronym stands for Plan-Do-Study-Act cycles. Simply put, the QI team picks an idea to test, develops a plan and delegates responsibilities, tests the idea and takes relevant notes, studies the results of the test, and decides how to act based on the results. The PDSA method is a quick accelerated way to see if the idea for improvement is workable.
Online learning modules are available for all QI team members to gain specific knowledge and training based on their roles in the program. For example, there are learning modules for the QI Facilitator, QI Team members, and Data Keepers. These modules allow for refresher training and for new members who might join the team later on.
An online data-driven decision-making tool available to all partners if they choose to use it. CEDAR includes a diabetes registry, a host of set and customizable clinical indicators, and graphs and reports. The aim of the system is to provide a real-time clinical snapshot of the community to assist in developing priorities and QI initiatives, and assessing local clinical improvements.
This online questionnaire is completed by all members of the QI team at the beginning of the program, and, optionally, at the end of the program as well. The aim of this questionnaire is to get a baseline understanding of the local healthcare context from multiple perspectives. An anonymized report is developed using the responses, which the QI team reviews at the first QI Workshop to determine priority areas ripe for improvement.
Coaching & Support
Our team provides coaching and support throughout the duration of the program. We assist with training materials, troubleshooting, refining ideas, problem solving implementation challenges, and more. We develop a plan with each partner based on their preferences in frequency of support, and method of communication.
Agreements / Documentation Building a QI Team QI Team Training QI Facilitaptor Training Readiness Questionnaire Communications Plan Knowledge Exchange Plan QI Team Vision
3 QI Workshops 3 QI Action Periods
Internal Program Evaluation Knowledge Exchange Products Sustainability Planning Any Further Training Final Wrap-Up
Address REACH Program, Centre for Studies in Family Medicine, Western Centre for Public Health & Family Medicine, Western University, 1151 Richmond St., LONDON, ONTARIO N6A 3K7 Business Hours Monday — Friday 8am – 5pm EST
We acknowledge that Western University is located on the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak and Chonnonton Nations, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. With this, we respect the longstanding relationships that Indigenous Nations have to this land, as they are the original caretakers. We acknowledge historical and ongoing injustices that Indigenous Peoples (First Nations, Métis and Inuit) endure in Canada, and we accept responsibility as a public institution to contribute toward revealing and correcting miseducation as well as renewing respectful relationships with Indigenous communities through our teaching, research and community service.